Identity Verification
By Aziz G
By Aziz G
Authentication processes (KYC)
Why Do I Need to Verify My Identity?
DistroVibe has implemented bank-grade, AI-powered KYC (Know Your Customer) identity verification and biometric compliance protocols across our onboarding and payout pipelines. By enforcing strict identity validation, we eliminate malicious actors, automated bot rings, and unauthorized multi-accounting while ensuring legitimate creators and record labels distribute their music with absolute confidence. Combating Artificial Streaming & Protecting Creator Earnings The global cost of streaming manipulation and catalog piracy is staggering. Every year, hundreds of millions of dollars in mechanical and master royalties are siphoned away or withheld due to automated stream farms, unauthorized cover uploads, and synthetic bot activity. By integrating rigorous identity screening, multi-account cluster detection, and real-time biometric checks: - Entry Points for Fraudsters Are Closed: Bad actors attempting to exploit automated distribution pipelines or cycle flagged accounts are blocked before delivery. - Proactive Catalog Defense: Automated waveform fingerprinting works in tandem with identity checks to eliminate duplicate uploads, spam releases, and unauthorized edits. - Over 95% Risk Mitigation: Platform-wide verification protocols deter organized fraud networks, drastically reducing store-level strikes, catalog takedowns, and withholding penalties across our partner DSPs. More Than Compliance: Protecting the Value of Independent Music At DistroVibe, KYC is more than a standard regulatory protocol it is an active defense system designed to protect the financial value and artistic integrity of independent music. By raising the industry benchmark for transparency, automated compliance, and account verification: - Guaranteed Payout Security: Legitimate artists and labels receive 100% of their earned royalties directly to verified wallets without administrative freezes. - DSP Trust & Faster Delivery: Verified catalogs move through priority ingestion queues with top digital service providers (DSPs), securing faster delivery times and smooth editorial playlist consideration. - Industry-Wide Fairness: We stand firmly with global anti-fraud standards, ensuring streaming pools remain equitable, authentic, and free from artificial manipulation.
Why Could My Identity Not Be Confirmed?
DistroVibe uses our own in-house Know Your Customer (KYC) identity verification architecture to comply with global digital streaming standards, secure master royalty payouts, and protect the platform from unauthorized activity. If your identity check is incomplete, flagged, or pending review, your account may experience an onboarding hold or payout restriction until verification is completed. Below is a breakdown of our verification statuses and their impact on your DistroVibe account: Verification Status Types - Approved: Your identity has been successfully verified by our automated compliance system. Distribution pipelines, catalog uploads, and wallet payouts are fully unlocked. - Declined: Verification was unsuccessful due to suspicious activity, tampered documentation, or mismatched records. Accounts with this status are restricted from delivery and withdrawals pending a manual compliance review. - Action Required / Incomplete: The submission was inconclusive due to missing steps, blurry files, or unreadable details. You will need to re-upload clear documentation through your verification portal. - Expired: Verification sessions automatically expire after 7 days if required documents are not submitted. You can initiate a new verification request directly from your dashboard. Requirements for Fast Approval To ensure your verification passes without delay: - Valid Physical Government ID: Submit an unexpired, original national ID card, passport, or driver's license (photocopies and screenshots of screens are automatically rejected). - Clear Document Photos: Ensure all four corners of the ID are visible, with zero glare, blur, or obstruction covering personal details and MRZ zones. - Clear Biometric Selfie: Complete the live selfie capture in good lighting without hats, heavy filters, or sunglasses so your face matches the document photo. Common Reasons for Rejection or Flagged Sessions - Document Discrepancies: Expired IDs, digitally altered files, or unreadable text. - Biometric Mismatch: Live selfie scan does not align with the portrait on the submitted identification document. - Non-Physical Media: Uploading screenshots, digital PDFs, or scans from secondary device screens. - Obscured Details: Cut-off edges, poor lighting, or camera glare over crucial identification numbers. Manual Review & Support If your verification was declined or you need manual review assistance, open a KYC & Account Verification ticket directly in your dashboard or contact our compliance team at support@distrovibe.com.
What Is the Minimum Age to Use DistroVibe?
DistroVibe is designed for creators of legal age (18+) and for teenage artists aged 13–17 with verified parental or legal guardian authorization. Below are the eligibility requirements for creating an account and distributing music through our platform: Eligibility Guidelines - Legal Age (18+): You can independently create a DistroVibe account, complete identity verification, enter into legal distribution agreements, and receive royalty payouts. - Ages 13 to 17 (Minors with Parental Consent): You may use DistroVibe provided a parent or legal guardian authorizes the account. The parent or guardian acts as the legal contracting party, completes the in-house identity verification on your behalf, and handles financial tax forms and payout setups. - Under 13: Individuals under the age of 13 are not permitted to register an account or distribute content through DistroVibe. Compliance & Minor Protection DistroVibe strictly adheres to international minor data protection regulations, including the Children’s Online Privacy Protection Act (COPPA) and global privacy standards. Our compliance framework ensures that all artist agreements, publishing metadata, and commercial transactions remain legally binding, secure, and compliant with standard streaming industry protocols.