Why Do I Need to Verify My Identity?

DistroVibe uses its own KYC (Know Your Customer) identity verification. Every member verifies their identity, whatever their plan, including members who have released with us before.

When it is required

• Before you submit a release. You cannot submit a new release until you have sent your identity details and document.
• Before your releases are delivered. After you send your identity you can submit releases, but they stay on hold and are not delivered to the stores until our team has verified your identity.
• Releases that are already live are not affected.

Why we ask

• To protect artists from fraud. Stolen uploads, fake documents and impersonation hurt genuine artists. Knowing who distributes through us stops people from releasing music that is not theirs.
• To pay the right person. Royalties go to a real, verified person or company.
• To meet our legal obligations. We may need to identify an account holder when a rights claim, a fraud case or a legal request is made.
• To stop banned accounts from coming back. The same ID cannot be used on more than one DistroVibe account.

What we ask for

• Your document type: passport, national ID card or driver's licence
• Your document number
• Your full name exactly as it appears on the document
• Your country and full address
• A photo or scan of the front of the document, and of the back for ID cards and driver's licences (JPG, PNG, WEBP or PDF, up to 4 MB each)

How to verify

1. Open Identity verification. You can reach it from the banner at the top of your dashboard, or go to distrovibe.com/dashboard/identity.
2. Fill in the details exactly as they appear on your document.
3. Upload a clear photo or scan of the document. Make sure all four corners and the text are visible.
4. Select Submit for verification.

Our team reviews your details and emails you once your identity is verified, or tells you what to correct.

How your data is protected

• Your document number and document images are encrypted and stored separately from the rest of your account.
• Only our compliance team can view them, and every view is logged.
• We share them only where the law requires it, or with our distribution partners when needed to resolve a fraud or rights claim.

Our Privacy Policy explains how long we keep this data and your rights over it. If you have questions about verification, open an Account Support request in your dashboard or email support@distrovibe.com.