Account & Security
By DistroVibe Team
By DistroVibe Team
Sign-up, passwords, two-factor authentication and account settings.
Creating Your DistroVibe Account
Sign-up options - Email and password - Google. Your email is verified automatically through Google. Signing up with email 1. Go to the Register page. 2. Enter your name, email address and a password of at least 8 characters. 3. Accept the Terms of Service and the Distribution Agreement. 4. We email you a 6-digit verification code. Enter it to verify your address. The code is valid for 5 minutes. If it expires, request a new one. Who can sign up You must be 18 or older. Artists aged 13–17 can use DistroVibe with the authorization of a parent or legal guardian. See What Is the Minimum Age to Use DistroVibe? Next steps 1. Choose a plan on the Subscribe page. 2. Add your artist profile and link your Spotify and Apple Music profiles. 3. Upload your first release. See How to Upload a New Release.
Resetting Your Password
Resetting a forgotten password 1. On the Login page, choose Forgot password. 2. Enter your account email address. 3. We email you a 6-digit code. It is valid for 15 minutes. 4. Enter the code and choose a new password. For security, the number of reset requests is limited. If you hit the limit, wait a few minutes and try again. Changing your password while signed in Go to Settings → Security → Change password. Signed up with Google? If you created your account with Google, sign in with the Continue with Google button. Your password is managed by Google, not by DistroVibe. Locked out after several attempts After several failed login attempts, logins are paused for a short time to protect your account. Wait 15 minutes, then try again or reset your password.
Two-Factor Authentication (2FA)
Two-factor authentication adds a second step when you sign in, so nobody can access your account and earnings with your password alone. We strongly recommend turning it on. Methods - Authenticator app (recommended), such as Google Authenticator, Microsoft Authenticator, 1Password or Authy. You set it up by scanning a QR code. - Email code: a code sent to your email address, valid for 10 minutes. Turning on 2FA 1. Go to Settings → Security. 2. Choose Two-factor authentication and pick a method. 3. For an authenticator app, scan the QR code with the app and enter the 6-digit code it shows to confirm. From then on, you enter a code after your password each time you sign in. Check your login history Settings → Security also shows a log of recent logins. If you see a login you do not recognise, change your password immediately and contact support. Lost your authenticator device? Open a support ticket under Account from another signed-in device, or email support@distrovibe.com from your account email address. We will verify your identity before resetting 2FA.
Changing the Dashboard Language
The DistroVibe dashboard is available in 16 languages: English, Türkçe, Azərbaycanca, Deutsch, Français, Português (Brasil), Español, Italiano, Русский, العربية, हिन्दी, Bahasa Indonesia, Tiếng Việt, 中文, 日本語 and 한국어. Switching language Use the language selector in the dashboard header. Your choice is saved to your account and applies whenever you sign in. If a page is not translated yet, it is shown in English. Light and dark mode The theme switch is also in the dashboard header. See Does DistroVibe Have Dark Mode and Light Mode? Help center language This help center has its own language selector at the top of the page.
Managing Your Notifications
Go to Settings → Notifications to choose what you hear about. You can turn these groups on or off: - Release updates: status changes such as a release going live or needing documents - Support: replies to your support tickets - Marketing: news, tips and offers from DistroVibe - Mobile push notifications for the mobile app Important account and security emails, such as verification codes, payout confirmations and legal notices, are always sent, whatever your settings.
How to Delete Your Account
Account deletion is handled by our privacy team to protect your music and earnings. Before you request deletion 1. Take down all your releases. An account cannot be deleted while releases are still live in stores. See How to Take Down a Release. 2. Withdraw your wallet balance. See How to Withdraw Your Earnings. 3. Cancel your subscription in Settings → Billing. Royalties can keep arriving for 1–3 months after a takedown, so consider waiting until your final earnings have been paid out. Requesting deletion Email privacy@distrovibe.com from the email address of your account and ask for your account to be deleted. For your security, we verify your identity before processing the request. Some records, such as financial and tax records, must be kept for a legal minimum period even after the account is deleted. See our Privacy Policy and the Data Protection page for details. Getting a copy of your data You can also ask privacy@distrovibe.com for a copy of your personal data. It is provided in a machine-readable format (JSON).
Still need help?
Can't find what you're looking for? Our support team is one message away. Chat with us or open a ticket from your dashboard.