Before you request a payout
Check your Revenue / Wallet section and confirm you have a positive available balance (not just pending — pending funds can't be withdrawn yet, see "How and when royalties are reported" for the difference).
Requesting a withdrawal
- Go to Revenue / Wallet in your dashboard.
- Review your available balance.
- Click to request a payout.
- Select or add your preferred payment method.
- Confirm the request.
Processing time
Payout requests are reviewed and processed by our finance team rather than released instantly — processing time varies by payment method, with some methods clearing faster than others. If you're on Artist Pro or Label, support response times are faster (6 hours vs. 24 hours), which also tends to mean faster resolution if a payout question comes up.
Common questions
- Is there a minimum payout amount? Check the payout screen in your dashboard for the current minimum threshold, as this can vary by payment method.
- Can I change my payment method after requesting a payout? Not for a request already submitted — update your payment method before requesting if you want a different destination.
- Why hasn't my payout arrived yet? First confirm the request actually shows as submitted (not just viewed) in your payout history. If it's been submitted for longer than the typical processing window for your chosen method, open a support ticket referencing the payout date and amount.